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Shipping & Returns

Shipping:

  • In Tbilisi delivery time is 2-3 business days
    Delivery fee: 5 GEL 

  • In regions delivery time is 3-4 business days
    elivery fee: 7 GEL

 Delivery time is calculated starting from the next business day

Return and exchange policies:

  • Penties are not returnable nor changeable
  • Products purchased by any kind of discount is not returnable, nor changeable.

Return policies:

  • Purchased products can be returned within 24 hours after delivered.

While returning customer should:

  1. Return item in non used condition
  2. Have original check as a proof of purchisement.
  3. Fill out the special form beforhand

Exchange policies:

Items can be exchanged with the products of similar or higher value if there is suitable stock in the shop within 5 days after purchase.

For exchange customer should:

  1. Return item in non used conditio
  2. Have original check as a proof of purchisement
  3. Fill out the special form beforhand

Products purchased online can be exchanged or returnd by the customer directly in the store. Alternatively, you can use the delivery service by our partner company. The delivery fee from Tbilisi is 5GEL, and from other regions - 7GEL.

The store is located in Tbilisi, City Mall, on Kavtaradze #1